Please Review our Terms and Conditons Prior to Registration

Privacy Policy

Your name and email address are required for you to participate in the webinar programme. The information is used to share the course details with you and also to alert you to any future courses that we are holding (you can opt out of receiving any further information from us). We will always use your email address to correspond with you about the webinar details so please contact us on info@matrixreimprintingtelecourses.com if you change your email address.

We will not share you details with any third party. If you opt to pay by credit card, we do not store your credit card details in any form.

Delivery Policy

There are no physical materials delivered as part of the webinar programme. You will receive access to the members area of this website which holds the forum and downloads within 3 working days of signing up for the course. The slides and video recordings of the webinar will appear on the members only site within 48 hours of the webinar taking place, though usually they will appear within 2 or 3 hours.

Participating in the Live Webinar

If you join the webinar through your PC, you will not have to pay any extra costs to participate live in webinars.

System Requirements
PC-based attendees
Required: Windows® 7, Vista, XP, 2003 Server or 2000

Macintosh®-based attendees
Required: Mac OS® X 10.4.11 (Tiger®) or newer.

If you can normally listen to music or other audio on your system you will be able to hear the webinars on your computer. However, if you wish to speak on the call you must have some form of microphone connected to or integrated in your computer. It is recommended that you use a combinded headset and microphone for the best quality. If you are relying on an integral microphone in your computer, the quality of the sound may not be enough for you to be easily heard, and these microphones do tend to pick up and magnify background noise.

Media Format
The recordings of the webinars will be made available in Windows Media Format (.wmv). This is a relatively common video format and most computers should experience no issues playing these files if they are are using recent versions of media software. Apple Mac users may need to download a free plugin from apple to enable them to view these recordings. Recordings are not particularly suited to mobile media players as the explanatary text displayed on video element will not be legible at such a reduced size. For this reason we do not provide a format suitable for ipods.

Internet Connection
You will need to be able to access the internet to fully participate in the webinars and forum. You will need to be able to access emails and respond to them, as well as be able to follow links to register for the webinar and to download the recordings and accompanying notes from the forum.

If you have relatively slow internet such as dial-up or satellite you may experience problems with the live call and you would be recommended to use the option of phoning in. You may also find downloading the recordings may take a while due to their size.

If you call in from a telephone to participate, you will pay the rate of a long-distance call. For international callers we can possibly provide you with a number for your own country, if you do not see your country listed here, please ask, we may be able to add it.
Example Numbers & Area Codes
Australia: 61 (0) 2 8014 ****
Canada: 1778-783-****
United Kingdom: 44 (0) 203 318 ****
United States: 1 516 453 ****
Call rates can vary.
You will also still need to register for each webinar online, and if you wish to speak on any webinar you will require the PIN code provided online.

If you wish to test the webinar facility before signing up, please contact us. We provide regular support sessions for new and prospective clients.

Whilst participating in this webinar programme you must agree to take full responsibility for your own physical and emotional health. Sasha Allenby accepts no personal responsibility for your emotional health during this course.

Cancellation Policy

If you feel that this is not the right programme for you, let us know within 48 hours of your first scheduled webinar and we will refund you the course in full. To initiate your refund, email us and we will refund you the full amount. You will need to email us at: info@matrixreimprintingtelecourses.com within 48 hours of your first scheduled call to initiate a refund. Any costs you incurred if you called in live from a telephone will not be refunded.

Contacting Us

If you need to contact us about your order you can email us at info@matrixreimprintingtelecourses.com We will endeavor to answer your enquiry within 2 business days.

postal address (no callers) The Lodge, 97 Manor Road, Bournemouth, Dorset, UK. BH1 3EX

Telephone - 0800 756 9787

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